Flight Assistance

Both ticket modifications and cancellations are covered under Lufthansa's extensive cancellation policy. You can modify or cancel your flight using the Lufthansa website or by calling the airline's customer service center at 1-866-217-1292. The type of ticket you have will determine whether you qualify for a full or partial refund. However, before making any changes, it's crucial to read the entire policy as there may be some limitations and fines that apply.

Depending on the type of ticket purchased, refund processing may take longer than the typical 7–21 business days. The tariff regulations on the ticket apply to all flight modifications and cancellations, therefore it's crucial that you are aware of them before